Job description
Title:
Multi Modal Head
Report to: General Manager
Responsibility:
1. PNL responsibility
- Implement multi-modal business strategy in line with short and long term objectives/targets and implementation.
- Cost control to ensure cost leadership and cost effectiveness.
- Responsible for all regional Multi-modal offices and branches to ensure all their business targets are met.
- Evaluate and analyze the performance of regional Multi-modal offices and provide suggestion on how to improve their performances.
- Arrange and allocate resources to make sure maximum of the output of each branch, in short & long terms.
2. Business Partners Relationship Management
- Establish and maintain constructive relationship with Railway Bureau at all levels.
- Establish and maintain superior relations with local carriers, subcontracts, operators, and other agents for effective acquisition of Multi Modal business.
- Pursue synergies with the other company business departments internally and MLOG etc externally and sell our combined capabilities.
- Keep superior partnership with targeted customers and proactively probe customers' needs and wants while providing tailor-made solution to them.
- Actively seek solutions to improve customer satisfaction.
- Quickly response customers' requirement and timely provide solutions.
- Good relationship with Railway Bureaus and CRCTC at all level.
3. Multi-modal Business development
- Aggressively target and sell Multi Model products and service for maximum profit for the company.
- Actively search new chances for increasing top-line of the company
- Ensure that all potential target customers are aggressively canvassed on a regular and multi-level basis. Keeping sales records of such regular and multi-level canvassing.
- Ensure that all Multi Modal revenue/volume budgets are met and exceeded.
4. Operation /process excellence
- To review, assess and supervise to implement SOP of Rail operations, ensure process excellence and services delivery
- To take lead of system development and implementation for Rail business
- To supervise and support clusters/branches in claims handling, emergencies responses in day-to-day operations
- System such as TMS, CRM management and continuous improvement.
- To ensure all the business transactions are in compliance with FIN policies and procedure.
5. Monthly reporting
- Collect and analyze business information and financial data to identify looming problems and find way out.
- Ensure that monthly commercial reporting / and other periodic reporting are done in line with guidelines of General Manager of the company, corporate standards and policies.
- Establish and follow-up on budgets and estimates.
6. Team management and people development
- Periodically review internal talent together with MCNTMTHRD to identify the high-fliers as well as their gaps in terms of skill sets and come up with development and succession plan and career path for them.
- Conduct performance appraisals, on-job-training and coach for staff to ensure their growth in the company
- Positively convey messages to staff complying with the company corporate culture& core values and motive their morale through various effective channels.
Requirement:
- Strategic and systematic thinking & planning
- Operation excellence and Service mindset
- Creative problem solving skill
- Strong people management skill
- Strong communication and interpersonal skills
- Shipping background/knowledge preferred, general railway operation knowledge
- Drive company value
Location: Shanghai
- Compensation: more than 25k RMB per month
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
If these fit your description, please email your CV to service@jwgrace.com Thank You |
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